The EXMAR Group is currently looking for a Pool Officer to reinforce EXMAR Shipmanagement Crewing team in Antwerp HQ.

Your role in the team

As Pool Officer, you are a key member of the Crew Wages & Administration team, ensuring smooth, efficient management of crew documentation, compliance and data. You serve as a primary contact for seafarers regarding administrative matters and support various operational processes within our dynamic maritime environment.

In this position you report to the Crew Wages & Administration Manager.

Your responsibilities and tasks include

• Verifying seafarer documentation and certifications for compliance;
• Supporting seafarers pre-joining and post-disembarkation with documentation and training requirements;
• Managing crew medical insurance and assisting with claims;
• Handling administrative tasks related to social security, sickness and accidents and maintain contact with crew or their next of kin to follow-up on questions;
• Administration regarding mandatory Belgian pool insurances and follow up;
• Creating and updating crew records in internal databases;
• Assisting the Fleet team with recruitment, onboarding and practical arrangements for new or promoted crew members;
• Managing crew mail and documentation dispatch bot ashore and onboard.

Your profile

• You have a strong affinity for administrative work, with excellent organizational and administrative skills;
• No previous experience is required; you are eager to learn and develop within an operational maritime environment;
• You are precise, reliable and able to handle confidential information responsibly;
• You can manage multiple tasks and deadlines efficiently and adapt to changing priorities;
• You communicate fluently in Dutch and English; basic French is an advantage;
• You are available for a full-time position.

Our offer

At  EXMAR you operate a very international, dynamic and, innovative environment. With us each working day looks different. We offer a competitive salary, supplemented with a nice package of fringe benefits. Since we consider personal development and career planning important, additional in-house and external training is supported.

You will be located in the Head Office in Antwerp.

Easy Apply

If you’re ready for a new challenge and want to be part of a dynamic, global company, we’d love to hear from you! Apply now with your CV and cover letter by sending an email to hrprojects@exmar.be. We will get back to you to plan a first interview.